Purchasing a pillow protector increases the life of your pillow and protects your FREE 5-YEAR RE-FLUFFING and ADJUSTMENT GUARANTEE. When you bring your pillow back for a Re-Fluff or Adjustment, your pillow must be in sanitary condition or your guarantee will be voided.
For 5 years you can bring your pillow back to the Fill Station® Pillow Kiosk as many times as you need for FREE Re-Fluffing and sanitation. This process involves us sending your filler back through our Fill Station® Machine so that your pillow feels refreshed and new to support your head properly taking pressure off your shoulder and neck.
The Fill Station® Zipper Pillow allows us to access your fillers again so that you can come back and have your pillow adjusted. And adjustment is us adding more filler to your pillow or taking some filler out to make the pillow more comfortable for you. If you add more filler to your pillow there is an additional cost. If you take some filler out we will bag it up so it can be used for future adjustments.